Our Terms & Conditions

Welcome to Fatz K

Below are our T&C’s, delivery, returns and privacy policy.

TERMS OF SALE

Stocked items are reserved once cleared payment is received

Bespoke items a non refundable deposit is required.

 

DELIVERY POSTAGE AND PACKAGING

UK signed For £5 1-3 working days
Europe Signed For £10.50 3-5 working days
Worldwide Signed For £12.50 5-7 working days
We post out completed orders same day dispatch.

ADDRESS

Fatz K,Unt 23 Cariocca Business Park,2 Hellidon Close,Ardwick,Manchester,United Kingdom,M12 4AH    

CONTACT NUMBER

0161 672 0178                                                                                                                                                                                                                                                                                                                  

PLEASE NOTE
Orders must take place before 3pm and on a working day to gurantee same day dispatch.
Monday-Friday are classed as working days. Saturday and Sunday aren’t included.
If you place an order over the weekend your item will be sent out on the following working day.

All products are carefully wrapped and packed to ensure it arrives safely and jewellery is sent out Signed For Delivery.
Special Delivery Services are available, please contact us at contact@fatzk.co.uk if you require this service.

Bespoke orders require a  deposit and will be dispatched when order is completed please contact us at contact@fatzk.co.uk for more details.

PLEASE NOTE  we do not except refunds for bespoke orders but we do offer exchanges or a credit note at Designers discretion.

RETURNS 

Under distance selling regulations we accept up to 14 Days for UK & IRELAND and WORLDWIDE

from once the item has been received by the buyer.

We do not refund or are responsible for return postage costs.

 

CARE All our jewellery pieces are made with vintage and antique components. Please note some pieces may have surface ageing,tarnish or missing stones. Fatz feels this adds character + gives each piece a unique story.
PLEASE DO NOT spray perfume on your Fatz K, expose it to acetate liquids and avoid delicate knitwear.

PRIVACY

Fatz K will not sell our customers data to any 3rd Parties